Asked to Leave Lenscrafters
Let me rewind a bit. After a routine eye exam, my doctor said my prescription has been changing over the years and recommended getting new eyeglasses. Only having had like two, maybe three, pairs of glasses before, I really don’t know where to go so I figured I go to LensCrafters since they’re around most malls.
I went to Downtown Pearlridge to the Lenscrafters next to Longs. Instead I find a vacant spot with a sign saying they’ve relocated to a new location in Uptown Pearlridge (no specifics on location where though). So after getting lunch and a drink from Seattle’s Best, I go to Uptown. I headed towards the Borders side of Uptown figuring there’s lots of space for new stores, but the store wasn’t there. I finally found it next to Macys where McDonalds used to be. It’s a nice place that just opened that day.
As I’m walking around looking at the wall of eyeglass frames, one of the workers comes up to me. But instead of greeting me, she (politely) asks me to leave the store since I have a drink, my coffee from Seattle’s Best. I was surprised since this has rarely happened especially in this age of supersized drinks, juice stores, and coffee bars being the trend. And oh yeah, there’s no sign or anything at the entrance saying the usual “No pets or food allowed.”
I told the employee that I was surprised about this, and she said they wanted to keep the store clean since they just opened. Understandable, but then again this is Pearlridge Mall which is a shopping center which relies on foot traffic, and there are eating places in the mall, and it is flanked by Starbucks in Borders, in the center, and near Circuit City, and it is only a matter of time before the store gets tainted. Oh well… I oblige and walk outside to finish my drink.
Then a few minutes later, a little girl with her dad goes into Lenscrafters, and the girl is drinking a juice smoothie from Robeks(?). So I watch her while standing right in the entry way of the store. I see the same employee who asked me to leave look at the girl, but she does nothing! She doesn’t go to the father and ask them to leave the store. What’s up with that? Okay, I do respect being asked to leave the store due to my drink but not following this so-called policy in a consistent fashion is not right. If you ask me to leave because of a drink, ask EVERYONE with a drink to please leave the store.
So Lenscrafters in Uptown Pearlridge, you lost a customer on your opening day. Instead of trusting and welcoming your customers, you treated them to inconsistent policy and worried more about the aesthetics of your store. Unfortunately, since I don’t know much about eyeglasses, I’ll probably have to go back to a Lenscrafters, but it’ll be another location.
Inspired by the ranting of the Angry Asian Girl.
July 15, 2006 @ 1:31 pm
She was probably a public school product and immediately recognized your sanctimonious private school attitude.
My current pair of glasses was over 10 years old and even the optometrist highly suggested that I get a new pair since it was so old and bussup. We both got our specs at my favorite place to shop, Costco. Picked up my contacts over there as well.
July 15, 2006 @ 11:31 pm
She was probably a public school product and immediately recognized your sanctimonious private school attitude.My current pair of glasses was over 10 years old and even the optometrist highly suggested that I get a new pair since it was so old and bussup. We both got our specs at my favorite place to shop, Costco. Picked up my contacts over there as well.
July 15, 2006 @ 7:22 pm
they suck! set Merynn loose in there with a marker to help them decorate!
July 16, 2006 @ 5:22 am
they suck! set Merynn loose in there with a marker to help them decorate!
July 15, 2006 @ 8:55 pm
Wow that’s a first….. Never happened to me…… NOT…… Always happens to me…,,,,, Try not getting any type of greating. No hello,,,, No Smile,,,, Just a snare or a look like your going to steal something. Even worse they make you wait at the register fully aware that you want to purchase something. And get this your the only one in the store!!!!!!!
It really happened……
July 16, 2006 @ 6:55 am
Wow that’s a first….. Never happened to me…… NOT…… Always happens to me…,,,,, Try not getting any type of greating. No hello,,,, No Smile,,,, Just a snare or a look like your going to steal something. Even worse they make you wait at the register fully aware that you want to purchase something. And get this your the only one in the store!!!!!!! It really happened……
July 16, 2006 @ 10:59 pm
Never did try out Costco for glasses. Forgot you wear corrective eyewear. Thought your vision was perfect!
July 17, 2006 @ 8:59 am
Never did try out Costco for glasses. Forgot you wear corrective eyewear. Thought your vision was perfect!
July 16, 2006 @ 11:00 pm
Yeah, I don’t remember any other time that I’ve been asked to leave a store due to food. Oh yeah, there was that time at CompUSA that they told me food and drinks need to be eaten in their lounge area, but at least I got to stay in the store.
July 17, 2006 @ 9:00 am
Yeah, I don’t remember any other time that I’ve been asked to leave a store due to food. Oh yeah, there was that time at CompUSA that they told me food and drinks need to be eaten in their lounge area, but at least I got to stay in the store.
July 17, 2006 @ 6:52 am
Well they shouldn’t have layed carpet in their store. I think that might’ve been worth going home to get my dog and then going back WITH my dog to that same worker and informing her that there was NO sign about drinks or pets, and then asked her about the girl with her Robeks (it’s like a Jamba Juice), and showed her the picture that you took. Talk about discrimination! Boycott Lenscrafters and go to Costco.
July 17, 2006 @ 4:52 pm
Well they shouldn’t have layed carpet in their store. I think that might’ve been worth going home to get my dog and then going back WITH my dog to that same worker and informing her that there was NO sign about drinks or pets, and then asked her about the girl with her Robeks (it’s like a Jamba Juice), and showed her the picture that you took. Talk about discrimination! Boycott Lenscrafters and go to Costco.
July 17, 2006 @ 8:11 am
Lenscrafters sux. They’re way overpriced and pompous. Costco is my choice as well.
I’ve never bought from them but Walmart seemed to have a pretty big selection as well.
July 17, 2006 @ 6:11 pm
Lenscrafters sux. They’re way overpriced and pompous. Costco is my choice as well.I’ve never bought from them but Walmart seemed to have a pretty big selection as well.
July 17, 2006 @ 8:29 am
I may have to check Costco out although I don’t go very often. The good thing about Lenscrafters is that they’ll have your glasses ready pretty quick. Does Costco or other places do that?
July 17, 2006 @ 6:29 pm
I may have to check Costco out although I don’t go very often. The good thing about Lenscrafters is that they’ll have your glasses ready pretty quick. Does Costco or other places do that?
July 17, 2006 @ 8:31 am
My parents go to Sears, but they have to wait two weeks for their glasses. Their pricing seems similar to Lenscrafters as well. I’m in no hurry to get glasses but two weeks seems long.
July 17, 2006 @ 6:31 pm
My parents go to Sears, but they have to wait two weeks for their glasses. Their pricing seems similar to Lenscrafters as well. I’m in no hurry to get glasses but two weeks seems long.
July 17, 2006 @ 12:00 pm
Since it is so convenient for me to go to Costco it is not a problem to wait a couple of weeks to go back.
July 17, 2006 @ 10:00 pm
Since it is so convenient for me to go to Costco it is not a problem to wait a couple of weeks to go back.
July 17, 2006 @ 3:19 pm
costco is 2 weeks too. but sometimes they’ll be a few days early. my eye doctor gets it done 2 weeks too.
July 18, 2006 @ 1:19 am
costco is 2 weeks too. but sometimes they’ll be a few days early. my eye doctor gets it done 2 weeks too.
September 26, 2006 @ 4:48 pm
there was probably a big sign saying no food or drinks allowed, but your poor vision prevented you from seeing it… 😛
-s
September 27, 2006 @ 2:48 am
there was probably a big sign saying no food or drinks allowed, but your poor vision prevented you from seeing it… :P-s
September 27, 2006 @ 8:54 am
More like no signs at all. Just plain walls and glass entryway.
And yeah, I actually did look for a no food sign.
But then again, lots of stores have this no food sign but don’t enforce it, especially when their own employees got a drink hiding by the register.
September 27, 2006 @ 6:54 pm
More like no signs at all. Just plain walls and glass entryway.And yeah, I actually did look for a no food sign.But then again, lots of stores have this no food sign but don’t enforce it, especially when their own employees got a drink hiding by the register.
October 3, 2006 @ 4:52 pm
Was in a slight hurry and went to Wallmart. Prices good. something like 2 weeks but as I was leaving for travel I asked for a rush. They called main office and asked for priority and I got it <1 week. Most of glasses are sent to mainland for fabrication and thus the delay is ususally shipping. Walmart was good service & cheap price. Lenscrafters I would avoid like the plague due to price markup alone.
mucky muck
October 4, 2006 @ 2:52 am
Was in a slight hurry and went to Wallmart. Prices good. something like 2 weeks but as I was leaving for travel I asked for a rush. They called main office and asked for priority and I got it <1 week. Most of glasses are sent to mainland for fabrication and thus the delay is ususally shipping. Walmart was good service & cheap price. Lenscrafters I would avoid like the plague due to price markup alone.mucky muck