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What a Week, Part 4: A Lanai Twitter Treat

If the experience at the Four Seasons Lanai at Manele Bay wasn’t enjoyable enough, a highlight had to be engaging the resort’s Twitter presence @FSlanai. I must admit that I didn’t expect much from a hotel chain’s Twitter prowess. Most corporations, even high end ones, really don’t capitalize on engaging people with social media and networking. Not so with @FSlanai!

As soon as I started tweeting about Lanai, @FSlanai was right there, tweeting back. Any interesting picture I snapped, FSlanai would relay with a retweet. And it wasn’t just @FSlanai, but seemingly, the marketing staff of the Four Seasons Lanai got involved with tweets and direct messages from @KatieonLanai and head honcho himself, @tomroelens. What a completely unexpected way to interact with their guests, supplementing the already great IRL service.

What blew me away completely was a Twitter treat I found waiting in our room after dinner on Thursday. Sitting there was a Hawaiian Mai Tai drink kit with a personalized note from @KatieonLanai.

Mai Tai treat

Personalized Twitter Note

Unbelievable!

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5 Responses to What a Week, Part 4: A Lanai Twitter Treat

  1. tom August 1, 2009 at 12:59 am #

    If I tweet nice things about them, do you think they’ll deliver drinks to the east coast where I am?

  2. tom July 31, 2009 at 2:59 pm #

    If I tweet nice things about them, do you think they’ll deliver drinks to the east coast where I am?

  3. Gee Why August 1, 2009 at 1:13 am #

    It’s Four Seasons Lanai, not FedEx Lanai. You should find the nearest Four Seasons around you and see if they have an active Tweeter.

  4. Gee Why July 31, 2009 at 3:13 pm #

    It’s Four Seasons Lanai, not FedEx Lanai. You should find the nearest Four Seasons around you and see if they have an active Tweeter.

Trackbacks/Pingbacks

  1. What a Week, Part 5: I am a Top Social Media Geek of Hawaii! - Pulpconnection - August 6, 2009

    […] Oh, thanks to @ryankanno for live tweeting Bytemarks’ list while I was living the life on Lanai. […]

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