Tag Archives | customer service

Does Asurion Purposely Forget?

Just like my first interaction with Asurion under the Home Depot Protection Plan, the service company does not have my proof of purchase for my Samsung refrigerator on file. No matter we ran through this in 2019. That’s the time I went to their web site, downloaded my invoice, then resent that same info/file. This […]

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Walmart and Nintendo Both Suck

Of course. Of course, it was too good to be true. I happened to be at the ready when Walmart announced its pre-order of the Nintendo SNES Classic Edition, and I managed to get my pre-order processed. But today, I got notified (and so did everyone else) that this SNES pre-order was a technical glitch […]

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Great Customer Service from Strong Like Bull Magnets

Now that’s great customer service by Spoke Design, makers of Strong Like Bull magnets. After Kickstarting this project, I was so pleased with the resulting product that I ordered more (in the new colors). Anyways, there was an order mixup that was resolved. But besides the fast resolution and apology, I’m getting additional magnets! Yep, […]

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