Who woke up this morning with lotsa love from Footlocker in their inbox?
There are a few more… 47 emails from customercare to be exact. But no, these are not individual orders with a status update. All these emails are for two orders, but I guess Footlocker Customer Care really wanted to keep me informed of the delays.
I feel the love, Footlocker!
Was it a Mother’s Day surprise or related to The Last Dance Episodes 7 and 8, but SoleFly shock dropped a colloaboration Air Jordan 10 this afternoon Hawaii time.
My favorite detail is the back logo and color.
Don’t want to drag this out, but from experience, getting Footlocker shipments to Hawaii can be hit or miss. Okay, it’s not specifically Footlocker, but all “footsites” aka Champs, Eastbay, Footaction, and Footlocker. Footaction has been a total dud getting online orders of hype shoes to the aina. They always cancel. Champs is almost as bad as Footaction. Eastbay has been good and Footlocker had been good but even they cancel more than they should.
Like I explained before, these cancelled orders have to do with warehouses and stores and who’s allowed to ship to Hawaii. So if your online order is being fulfilled by the massive footsite warehouse then everything should be good. However, if your order gets routed to a brick-and-mortar store for fulfillment, you can count that as a loss.
Until COVID-19.
I place three orders during the past few weeks. Two from Footlocker and one from Champs. Both Footlocker orders got the telltale sign of cancellation – an email titled “We’re still working on your order” and the body starts with:
It’s taking a bit longer to complete your order. We’re trying to track down your item.
Historically, that’s a sign of game over. Checking the order status would show the name of the shoe replaced with some generic description like this:
But this time, after two days, I received emails stating the incredulous:
YOUR ORDER HAS SHIPPED
I had heard from Unbreakable Kicks that physical stores were still in business, just not opened to the public. Instead the workers were packing and shipping out orders from their local inventory – something that Hawaii was not privvy to until now (again, this is for hype sneakers, not general releases).
The Champs order is still processing, but I already got the email saying, “We’re still working on your order.” So this will test if other sites can ship to the 808 during Rona Times.
Now having seen this, will these successful online orders continue after stores reopen? Or will footsites revert to cancelled orders?
Now that you’re at home with perhaps more time on your hands, this is for you (and me). Coming soon is Lego’s Technic set of Dom’s Dodge Charger from the Fast and the Furious series. Like whoa!
But of course, there’s even nitrous in this model.
Pre-order your next time sink now! Should be $99 when going to Amazon.
So that’s that social distancing looks like online.
The sale stops and is put on hold when there’s too many customers in the digital store it seems.
The impact of COVID19 is definitely increasing each day, but the virus is not stopping the release of Zippy’s IslandCamoPac merch. Although the pop-up release at Pearl City and Kaneohe is now canceled, the drop is starting online at zippys.com then will be in-store at Fitted Hawaii.
Although not yet the Ides of March, I have been betrayed disappointed by yet another Footsite. Historically, any purchase of in-demand sneakers from Footaction online led to cancelled orders. Last month, it was the same with Champs Sports, failing to deliver a Yeezy 350 Yeshaya colorway.
But this week, the mighty Foot Locker didn’t come through with an order of the Air Jordan 1 UNC to Chicago. I managed to get my size (US10 Men or 11.5 Women) and got a confirmation email. Cool.
Then a few days later the downfall began with this email. From my past experience, this delay is how Footaction cancellations started. Not a good sign.
Not hearing anything for the next few days was somewhat promising (I think) so I checked my online order and saw that the shoe had a status of “SHIP FROM STORE.” That was definitely a red flag since all cancelled Footaction orders had the same status. You see, the Footsites ordering system is flawed for Hawaii (and Alaska I take it). Their system will allow consumers to buy products including in-demand sneakers. However, as inventory in their shared main warehouse is depleted, the orders are farmed out to a secondary warehouse or retail stores to fulfill using their stock. Now here’s the flaw. These other locations cannot ship to Hawaii (for whatever reason). So while the shoe may be availalbe, they simply cannot ship it to the Aloha State. And if they try to reroute order fulfillment back to the main warehouse, odds are the hyped shoe will be out of stock.
This morning Brutus (aka Foot Locker Customer Care) delievered the lethal strike:
Thank you for your recent order. We regret to inform you we were unable to fulfill some or all items from your recent order number ####### due to lack of product availability.
So Footaction, Champs Sports, and now Foot Locker betrayed me with confirmed then cancelled orders, seemingly because I’m in Hawaii and their ordering system cannot accommodate this location.
The 2019-2020 NBA All Star Week is now officially over and what a week of sneaker releases it was… if you were in Chicago. Since I wasn’t, I have to watch YouTube videos to live vicariously through Seth and Tom as they pick up their pairs and preview the new Yeezy Quantum shoes.
Here is Seth’s review.
What can I say but I was jealous of Chicago this past week. Sure, the weather was frigid, the snow was falling, and the crowds were crowding, but the wealth of sneakers, streetwear, and culture was over the top for Chitown. Take a look…
My latest YouTube guilty pleasure, strike that, no guilt, all pleasure is Unbreakable Kicks. I’m not sure how I found him, must be a YT recommendation, but it’s been a great find of new content with an easy and fun delivery. And let’s not forget the Unbreakable Vault with all them Air Jordans. Crazy.
Break likes to share his scoops and rumors with his viewers, not hoarding any valuable intel. Though not necessarily the most accurate, he does have good sources. Anyways, be part of the Unbreakable Army and like and hit that subscribe button!
https://youtu.be/ujWf2qXUjcY
While I’m not a fan of all black aka “triple black” shoes, I succumbed and bought a pair of Yeezy 350 Black (non-reflective). I like the look especially the hits of red on the heel pull tab. But then I saw that the Air Jordan 4 Black Cats were making a re-appearance, and the morning after I watched this episode of Unbreakable Kicks, there was an exclusive access offered via the SNKRS app. So out went the Yeezys, and in came the Black Cats.
And Nightwing of WearTesters approves as well.